TroubleshootingCan't Receive Notifications

Can't Receive Notifications

Quick fix for missing notifications in ProofHub.

Issue

  • No email or in-app notifications
  • Team missing important updates

Possible Causes

  • Notifications turned off in settings
  • Email filters or spam

Resolution

Check Notification Settings

Go to your avatar > "My Preferences" > "Notifications". Ensure notifications are enabled for your activity.

Check Email Spam/Junk Folder

Check your spam. Mark ProofHub emails as 'Not Spam'.

Try Logging Out and In Again

Sometimes refreshing your session restores notifications.